Absolutely. The Swap Club is designed for first-time swappers too. When you arrive, our team will guide you through the process, check your items and help you get started. First-time visitors receive 5 welcome points.

Bring items you no longer need, have them assessed by our team, and receive Swap Points based on their type, condition and other factors. You can then use your points to choose items from the swap collection.

You don't need to exchange directly with the person who brought an item — you contribute to and shop from our shared inventory.

Your Swap Points are stored in a digital wallet pass on your phone. After your items are assessed, our team adds your points to your personal wallet.

At the event, you can show your wallet or personal QR code to use your points when selecting items. Your balance updates as you earn and spend points, so you always know how many points you have.

You can keep the same wallet and use your remaining points at future Swap Club events.

No. You can join without bringing anything. First-time visitors receive 5 welcome points, and some events may have additional ways to participate.

If you're a member visiting the Clubhouse, you can also discover and access the shared wardrobe through your membership.

Depending on the event, we accept clothing, shoes, bags, accessories, books, plants, toys, kids' items and other useful small items.

For Clubhouse events, members can bring multiple categories. Always check the specific event page for the accepted items and any item limits.

Please bring items that are clean, fresh and in good condition — something another person would genuinely be happy to take home.

We don't accept dirty, stained, damaged, heavily worn or visibly pilled items. We also don't accept heavily worn shoes, underwear, untagged swimwear or other restricted items listed on the event page.

Every item starts with a base point value depending on its category, type and condition. Additional points may be given for factors such as brand, material, rarity and whether an item is new with tags.

Our team assesses every item on-site to keep the system fair and consistent.

No. Unbranded pieces are absolutely welcome as long as they are clean and in good condition.

Branded, designer, vintage and high-quality natural-fabric pieces may receive additional points.

Your points don't expire after one event. Any unused points remain in your digital wallet and can be used at future Swap Club events.

Our goal is to keep as many items as possible in circulation. Leftover pieces may be kept for future swaps, donated or responsibly recycled depending on their condition and category.

This means your items can continue their journey even if they aren't chosen at the event.

The Clubhouse is our home for swapping and community. Members can visit during opening hours, bring items, earn Swap Points and discover pieces from our shared collection. We also host regular events, workshops and member-only gatherings.

The Clubhouse is primarily a members' space, with different membership options depending on how often you want to swap and attend events. We also open it to non-members for selected events and activities. You can also book a day pass and use it for a day! Drinks are always included.